🎉 New! Live Chat Support in Zoho Desk 💬
Get instant help from our team—faster, easier, and real-time.
✅ How to Use:
- Log in to the Helpdesk
- Click the Chat Icon (bottom-right)
- Hit “Chat Now” during business hours (9 AM–6 PM UTC+2)
✨ Top Features:
🎤 Voice Messages | 📁 File Sharing | 📞 Voice Calls | 🖥️ Screen Sharing
💬 Offline? Submit a ticket and we’ll follow up!
🌟Don’t forget to rate your chat!
Popular Articles
How to Create a New Custom Theme to Apply to Your MZone 6 User Group
Mzone UI comes with a default theme that is consistent for all users within the same user group. However, you have the ability to customize the general theme settings to tailor the Mzone UI according to your personal preferences/requirements. ( This ...
Bulk Upload Mprofiler
Uploading units in bulk on MPROFILER. Contents: 1.) Step 1: 1.1) On MProfiler select Unit>Provisioning template>........ 1.2) Once the Unit Provisioning template is open click on "Add Template"....... 1.3) Another window will open "This is where you ...
Creating a Child User Group in MZone 6: A Step-by-Step Guide
Step 1: Logging into the MZone Parent Group Begin by accessing the MZone parent group using the designated credentials. This login provides you with access to the main account. Step 2: Creating a Child User Group Navigate to Configuration: After ...
Routing Devices procedure on MProfiler.
HOW TO ROUTE UNITS ON MPROFILER (Exchange). Content: 1.) Selecting device to begin process for the rooting on MProfiler.... 2.) Once the device is found follow the below directions in order have the device routed correctly.... 3.) Example on where ...
How to Add the Chat Option in MZone 6 UI
In order to enable the chat feature in your MZone User(s) UI, follow these steps below: Go to the User Configuration >>Security>> Role Configuration Tab. Select an existing role to edit or add a new role to apply to the user(s). Select new "Add Role" ...