How To Get/Send Log Files on Mzone Fleetdrive
These step-by-step instructions will guide you in collecting log files, which are often necessary for support purposes.
Log files serve several key functions:
- Aid in troubleshooting and debugging software and hardware issues.
- Provide valuable insights into your system’s overall health and performance.
- Offer a timeline of incidents to speed up the troubleshooting process.
- Help identify security vulnerabilities and reduce potential risks.
- Contribute to the ongoing optimization of application performance.
Log files capture everything occurring behind the scenes of your application and contain critical information that can’t be found elsewhere.
1. Find the application on your device and launch it.
2. Log in to the application using your credentials.
3. After logging in, tap the Profile (Gear) icon in the bottom corner.
4. Under the "Support" tab, you'll find the option to "Report a Problem." Click on it.
5. After clicking on it, a menu will appear with options for sending or saving the log files. As shown in the screenshot below, you can choose to email, send via WhatsApp, or select any other preferred method to share the log files.
After selecting your preferred method, the log files will be successfully sent, and the process is complete.
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