Mzone X: AI Fleet Manager Assistant

Mzone X: AI Fleet Manager Assistant

🔍 Mzone X: AI Fleet Manager Assistant

Mzone X now includes powerful AI-driven capabilities designed to make fleet management smarter, faster, and easier. Whether you're looking for platform guidance or deep insights into your fleet operations, the AI Fleet Manager Assistant is here to help.


🤖 What is the AI Fleet Manager Assistant?

The AI module in Mzone X is built to assist users with two core areas:

  • Platform Guidance – Helping you navigate and use Mzone X effectively.
  • Fleet Intelligence – Delivering real-time answers and actions based on your fleet data.

🧠 Types of AI Access

There are two levels of AI access available within Mzone X:


1. All Users – Product Knowledge AI

This AI assistant is available to all Mzone X users by default.

What it can do:

  • Provide step-by-step instructions for platform features
  • Show you where to perform tasks within the interface
  • Answer questions about platform capabilities and usage

Example:
"How do I set up a geofence?"
"Where can I view trip history?"


2. AI Fleet Assistance – Advanced (Access via BDM)

Available through your Business Development Manager, this advanced AI assistant has access to your fleet-specific data and can perform operational tasks.

What it can do:

  • Answer questions like:
    • “How many speeding events occurred last week?”
    • “What is the total distance travelled by light vehicles this month?”
  • Perform fleet operations such as:
    • Polling a device
    • Adding a new vehicle
    • Bulk actions or reports
  • Automate routine fleet management tasks

🚀 This level is ideal for users who want to combine analytics with operational control for improved efficiency.


Benefits of Using Mzone X AI

  • Access to instant support and guidance
  • Smarter decisions with real-time, data-driven insights
  • Reduced manual effort in managing daily operations
  • Improved user experience for both new and advanced users

📌 Need Help or Want to Upgrade?

If you're interested in enabling AI Fleet Assistance – Advanced, please contact your Business Development Manager for access.

For general support or to explore how the AI assistant works, reach out to our Help Desk or use the in-app support chat.


Explore smarter fleet management today with Mzone X AI.
We're here to help you drive better decisions—faster.

    • Related Articles

    • Accessing D-Insight Fleet in MZone X UI and Using Custom Reports

      Once this module has synced with the MZone platform, the unit IDs assigned to that package will be able to use the custom reports in D-Insight Fleet. You will need to verify if this module has synced with MZone by logging into your MZone account and ...
    • Creating a Child User Group in MZone X : A Step-by-Step Guide

      Step 1: Logging into the MZone X Parent Group Begin by accessing the MZone X parent group using the designated credentials. This login provides you with access to the main account. -Creating a Child User Group Navigate to Configuration: After logging ...
    • Creating a Security Group in MZone X

      Log in to MzoneX Admin Account 2. Go to "Configuration" and then "Security" 3. Click on "Security Groups" 4. On the top right, click on “Add Security Group” In the new pop window selected your relevant information: Description - Give your Security ...
    • Understanding Roles vs. Security Groups in MZone X

      In MZone, security groups and roles control access by defining what you can view and what feature the user is able to see or edit. These settings can be applied to other Users within the same User Group. You can find these tools under >> ...
    • How to Create a New Custom Theme to Apply to Your MZone X User Group

      Mzone UI comes with a default theme that is consistent for all users within the same user group. However, you have the ability to customize the general theme settings to tailor the Mzone UI according to your personal preferences/requirements. ( This ...