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As you may have noticed, we have been working on creating articles that are now available in the Knowledge Base, it allows users to independently resolve issues by exploring a curated collection of articles, user manuals, and frequently asked questions (FAQs).
The articles are organized into sub-sections to make it easier for you to find what you need. You'll also have the option to view Recent and Popular articles for more relevant content.



    • Popular Articles

    • How to Create a new Custom Theme to Apply to Your User Group.

      Mzone UI comes with a default theme that is consistent for all users within the same user group. However, you have the ability to customize the general theme settings to tailor the Mzone UI according to your personal preferences/requirements. ( This ...

    • Bulk Upload Mprofiler

      Uploading units in bulk on MPROFILER. Contents: 1.) Step 1: 1.1) On MProfiler select Unit>Provisioning template>........ 1.2) Once the Unit Provisioning template is open click on "Add Template"....... 1.3) Another window will open "This is where you ...

    • Creating a Child User Group in MZone: A Step-by-Step Guide

      Step 1: Logging into the MZone Parent Group Begin by accessing the MZone parent group using the designated credentials. This login provides you with access to the main account. Step 2: Creating a Child User Group Navigate to Configuration: After ...

    • Routing Devices procedure on MProfiler.

      HOW TO ROUTE UNITS ON MPROFILER (Exchange). Content: 1.) Selecting device to begin process for the rooting on MProfiler.... 2.) Once the device is found follow the below directions in order have the device routed correctly.... 3.) Example on where ...

    • How to add the Chat option in Mzone UI

      In order to enable the chat feature in your MZone User(s) UI, follow these steps below: Go to the User Configuration >>Security>> Role Configuration Tab. Select an existing role to edit or add a new role to apply to the user(s). Select new "Add Role" ...